Have a question about an order, a licence key or activation? Our support team is here to help.
How to reach us
- Email (fastest): support@microsoftsoftwareswap.com
- WhatsApp: +44 7577 350855
Before you email
- Check our FAQs and installation guides. Many activation questions are answered there.
- Send one email per issue, and include your order number.
- If a key will not activate, attach a screenshot of the error message.
Refunds and disputes
If you need a refund or a replacement key, contact us directly and we will sort it out quickly. Please do not open a PayPal or card dispute first: disputes are handled outside our support system and can delay your refund by several working days. Our refund policy explains the 30-day money-back guarantee and lifetime replacement warranty.
Company details
Software Swap LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States
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