If you have a query about your order, or a general question, please don’t hesitate to Contact Us by email: Support@microsoftsoftwareswap.com  A member of our team will be happy to help. 

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Email GUIDELINES

Please follow these rules when writing to us. It will help us respond to your query and provide a solution faster:

• Before email us  please search our Knowledge Base first. 
• Please send us 1 email on each issue.  
• If you are requesting a refund, please politely request it by contacting us, and we will offer you a prompt refund.  Please do not make a Paypal dispute, as our support staff does not have access to Paypal Disputes.  As a result, Making a Paypal Dispute will delay the refund process by up to 5 working days. If you make a support ticket, however, refunds can be completed within an hour. 

HOW TO GET IN TOUCH

You can contact our friendly team of staff via any of the methods below:

Email Support (fastest): support@microsoftsoftwareswap.com